Last updated: 1 March 2026
By accessing or using the Printforge platform at crm.printforge.com.au (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Printforge (“we”, “us”, “our”). We may update these Terms from time to time, and your continued use of the Service after any changes constitutes acceptance of the updated Terms.
Printforge is a cloud-based business management platform designed for 3D print shops. The Service provides tools to calculate costs, manage clients, generate quotes and invoices, track inventory, schedule and manage print jobs, and run your operation.
We offer multiple subscription tiers (Hobby, Starter, Pro, and Scale) with varying features and usage limits. The Hobby tier is free forever. Paid tiers include a 14-day free trial. Details of what each tier includes are available on our pricing page.
To use the Service, you must create an account with a valid email address and password. You are responsible for:
We recommend enabling two-factor authentication (2FA) for additional account security. You must be at least 18 years old to create an account.
Paid subscriptions are billed monthly or annually through our payment processor, Stripe. By subscribing to a paid tier, you authorise us to charge your payment method on a recurring basis until you cancel.
You retain full ownership of all data you input into the Service, including but not limited to client information, quotes, invoices, materials, job records, uploaded files (STL, G-code, images), and design files.
You grant us a limited, non-exclusive licence to store, process, and display your data solely for the purpose of providing the Service to you. We will never sell, share, or use your data for purposes unrelated to operating the Service.
You can export your data at any time using the built-in export features (CSV, PDF, JSON) or the Master Backup tool. If you delete your account, all associated data is permanently removed within 30 days.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behaviour, with or without notice.
The Service offers optional integrations with third-party services including Xero, Shopify, Google Drive, and OneDrive. When you connect these integrations:
The Service, including its design, code, features, documentation, and branding, is owned by Printforge and protected by intellectual property laws. Nothing in these Terms grants you any right to use the Printforge name, logo, or trademarks without our written permission.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Printforge does not guarantee the accuracy of cost calculations — these are estimates based on the parameters you provide. You are responsible for verifying all quotes, invoices, and calculations before relying on them for business decisions.
To the maximum extent permitted by Australian law, Printforge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of profits, data, business opportunities, or goodwill.
Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim, or AUD $100, whichever is greater.
You agree to indemnify and hold harmless Printforge from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
You may terminate your account at any time by deleting it from your account settings. We may terminate or suspend your access to the Service at any time for violation of these Terms, with reasonable notice where possible.
Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days to allow recovery, after which it is permanently deleted.
These Terms are governed by the laws of Australia. Any disputes arising from these Terms or the Service shall be resolved in the courts of New South Wales, Australia.
For questions, concerns, or requests regarding these Terms, contact us at:
Printforge · Australia